Cancellation Policy

1. Booking Cancellation Requests

All cancellation requests must be submitted through:

Registered Email
Official WhatsApp communication
Direct communication with our authorized booking team

Cancellation requests will only be considered valid after acknowledgment from our team.

2. Safari Permit Cancellation Policy

Safari permits are governed by the rules and regulations of the respective Forest Department authorities.

Important Conditions
Safari permits are generally non-transferable and non-refundable once confirmed.
Name changes or date modifications may not be permitted after permit issuance.
Incorrect information submitted by the guest may lead to permit rejection without refund eligibility.

3. Hotel & Resort Cancellation Policy

Cancellation policies for hotels and resorts may vary depending on:

Property rules
Travel season
Booking dates
Special promotional offers
General Guidelines
Early cancellations may qualify for partial refunds depending on the resort policy.
Last-minute cancellations may attract retention charges or become fully non-refundable.
Peak season and long weekend bookings are usually subject to stricter cancellation rules.

Any refund related to accommodation bookings will depend on approval from the respective property.

4. Tour Package Cancellation Charges
Standard Cancellation Charges

Cancellation charges will be applicable according to the timeline mentioned below:

Cancellation Period Before Travel Date    Applicable Cancellation Charges
More than 30 Days before arrival    10% of the Total Booking Amount
15 to 29 Days before arrival    25% of the Total Tour Cost
07 to 14 Days before arrival    50% of the Total Tour Cost
06 Days or Less before arrival    100% of the Booking Amount (Non-Refundable)

Please note:

Safari permits, government fees, and certain special bookings may remain non-refundable irrespective of the cancellation period.
Refund processing timelines may vary depending on banks, payment gateways, resorts, and applicable government authorities.
Cancellation requests will only be considered after receiving confirmation from our official support team.

5. Refund Processing Timeline

Where refunds are approved:

Eligible refunds will generally be credited back using the same payment method used during booking.
Processing timelines may vary depending on banks, payment gateways, resorts, or government authorities.
Administrative and transaction charges, if any, may be deducted from the refundable amount.

6. Non-Refundable Components

The following services are generally non-refundable once confirmed:

Government safari permits
Forest entry fees
Peak season reservations
Special discounted packages
Convenience or payment gateway charges

7. Changes & Rescheduling

Date changes or booking modifications are subject to:

Availability
Resort approval
Safari permit regulations
Applicable price differences
Modification requests cannot always be guaranteed.

8. Wildlife Adventure India Private Limited Company Rights:

Cancel bookings due to operational limitations
Refuse services in cases of policy violations
Modify package inclusions when required due to external circumstances

In such situations, suitable alternatives or refunds, where applicable, will be discussed with the guest.

9. Force Majeure

We shall not be held responsible for cancellations, delays, or service interruptions caused by circumstances beyond reasonable control, including:

Natural disasters
Government restrictions
Political disturbances
Pandemic-related regulations
Wildlife movement restrictions
Transport failures or strikes

Refunds in such cases will depend on the policies of the respective service providers and authorities.

10. Contact for Cancellation Support

For any cancellation, modification, or refund-related assistance, guests may contact us through our website: Pilibhitbooking.com

Wildlife Adventure India Private Limited remains committed to providing transparent booking support and fair assistance to all travelers.